What does "run-of-the-house" (ROH) typically mean in hotel rates?

Study for the Travel Agent Proficiency Exam. Access flashcards and multiple choice questions with hints and explanations. Prepare thoroughly for your test!

"Run-of-the-house" (ROH) refers to a type of hotel rate that provides guests with a room at a flat rate but does not specify which particular room they will receive. Instead, it allows the hotel to assign any available room from their inventory, depending on what is open at the time of check-in. This system often enables hotels to fill vacancies and manage inventory more efficiently by encouraging guests to take any available room, which could range from standard to upgraded accommodations.

The concept behind ROH rates is beneficial for both hotels and travelers. Hotels can maximize occupancy and effectively manage room distribution, while guests often enjoy a cost-effective way to book a stay without the need to pay for a specific room type. Since the details of the room are not predetermined, travelers typically have the chance to experience various types of accommodations, which can include either standard or upgraded rooms depending on the availability at the time.

This definition aligns with the understanding that ROH provides a flat discount across available options, contrasting with other choices that imply restrictions on room types or special conditions.

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